-Ensure to continuously improve customer satisfaction by providing increasingly better services. Viewing customers as deciding the existence and development of Da Nang Port.
-Continuously improve and perfect handling technology, management and resources to increase productivity and reduce customer waiting time.
-Ensure conditions for ships to dock safely and conveniently, so that goods passing through Da Nang port do not lose quantity or decrease in quality.
-Improve efficiency in production and business activities, expand markets.
-Ensure departments implement the quality management system according to the principles and comply with the requirements of ISO 9001:2000 standards.
-Continuously improve the effectiveness of the quality management system.
-Ensure resources and maintain the system.